Turf app is freezing

Status
closed
Resolution
open
Turf version
2.0.4 - please upgrade
Reported by
Ozze70
Date submitted
2018-08-31 07:00
Issue ID
#8235

Steps to reproduce

After using turf for some minuters the app stop replying. The only way to stop the app is via inställningar appar. I am using Huawei P10 and HTC M9. I have seen the same behaviour on both phones and my guess is that it has something to do with an uppgrade of Google play services or Google operatörstjänster.

Description

Se ovan

Attachments

No attachments.

Related issues

No related issues.

Responses

Elena
  • Also affected
  • Turf 2.0.4 - public release

I have the same problem with Samsung galaxy S8+. Started yesterday.

edjur
  • Also affected
  • Thinks it is important
  • Turf 2.0.4 - public release

Same thing for me, not possible to turf, app freezes before it loads completely almost every time. Yesterday afternoon I could take some zones but did not see my "gubbe" while doing so. Today the app has not started completely even once. Agee with above that it seems likely to be some conflict with Google play services.

Lill-Johan
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)
  • Samsung Galaxy J5 Android 7.1.1

Version 2.0.5

Ironhawk67
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)
  • Samsung Galaxy S7 Android 8.0.0

Turf application v2.0.5 Application goes unresonsive if I open chat or the info windows about myself. Have not tried to take any zones. When I choose to shut down the app after it hangs, it still runs in the background for a minute or so until the OS asks if I want to kill it or not.

Ironhawk67
  • Turf Other version (please tell us!)
  • Samsung Galaxy S7 Android 8.0.0

It seems the app is functioning again for me after forcing it to stop and cleaning the cache.

TurfDanne
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)

The same problem started for me today. I installed a system update yesterday, so maybe something in that is causing the problem? I noticed high battery usage when Turf was frozen. Turf version 2.0.5, Samsung Galaxy S7, Android 8.0.0.

yeti
  • Also affected
  • Thinks it is important
  • Turf 2.0.4 - public release

Problem phones: Samsung Galaxy S7 and Samsung Galaxy S9+. Both Android 8.0.0. No freezing so far on Sony Xperia Z5 running Android 7.1.1.

microblaze
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)
  • CAT S60 Android 6.0.1

Turf 2.0.5

linkaz
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)
  • Sony xperia X compact Andrioid 8.0.0

Turf 2.0.5

zido
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)
  • Samsung S6 (SM-G920F) Android 7.0
throkk
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)
  • Sony Xperia XZ1 Compact Oreo 8.0.0

Turf version 2.0.5 (not available in dropdown menu)

edjur
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)

Previous comment and this are both related to 2.0.5, latest version (I did not double check when I made my previous comment, just selected newest version available in drop-down). Problems stopped me using my phone to turf for a few days, then it worked again from September 1 until September 20. Now it is worse again. Frequent freezes and problems to start the app, when it works it uses much more battery and data.

AF22
  • Also affected
  • Thinks it is important
  • Turf Other version (please tell us!)
  • Asus Zenfone 5Z Android 8.0.0

Version 2.0.5 Somethimes the game just freezes do not respond to any keystrokes. The only way to close turf is to force it but after that it is not possible to start the app again - just a black screen. Rebooting the device works but the problem comes back.

swebear
  • Also affected
  • Thinks it is important
  • Turf 2.0.4 - public release

Samsung s7

happyf

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