#7644 - I can´t find how to clear the turf app data in the settings menu

I can´t find how to clear the turf app data in the settings menu

Status

closed

Resolution

no change required

Priority

normal

Severity

minor

Turf Version

2.0.2 - please upgrade

Steps to reproduce

I start the app. Im told to reset the app data to logg in again but i cant find an option to do that in the setting menu. I have tryed to uninstall the app and then install again but it dident help.

Description

When I aren't able log in right now you say that I will have to reset the app and login again for it to work. But I can´t find HOW to clear the turf app data in the settings menu. I love the game and would realy like to play again!

Reported by

Skogh

Issue ID

#7644

Date submitted

2018-04-19T20:22:54+02:00

Attachments

Screenshot_20180419-202444[1].png, 973353 bytes, 2018-04-19T20:39:27+02:00

Related issues

No related issues.

Responses

happyf

Date: 2018-04-19T20:27:07+02:00

You can't clear the app data in turfs settings. You to do that from Androids settings. Please see the guide (in swedish) here: drive.google.com/file/d/16f...

Skogh

Date: 2018-04-19T20:39:27+02:00

☒ I think this is an important issue.

Version: 2.0.2 - public release

Device: Samsung – Galaxy S7 – Android 7.0

On the file you can se how my settings menu looks like. I cant get to the users settinggs where I think I should reset the app data.

Uploaded file Screenshot_20180419-202444[1].png.

happyf

Date: 2018-04-19T20:54:30+02:00

The screenshot shows turf settings. You must go to Android settings.

happyf

Date: 2018-05-08T08:30:32+02:00

No more feedback from user so I assume it worked.

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