App Crashing or Closing Down

Status

assigned

Resolution

open

Priority

normal

Severity

minor

Turf Version

2.1.21 - public release

Steps to reproduce

Unable to reproduce deliberately.

Description

The app will randomly freeze or shut down completely at random. Has occurred when taking a zone and at various other times. Not been able to see any specific pattern. Other turfers have also reported the same problems on WhatsApp groups.

Reported by

Issue ID

#16491

Date submitted

2024-09-06T09:59:39+02:00

Attachments

No attachments.

Related issues

No related issues.

Responses

bythesea

Date: 2024-09-06T16:56:12+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.21 - public release

Device: Samsung – –

PlanetGary

Date: 2024-09-07T18:24:22+02:00

Version: 2.1.21 - public release

Device: Google – Pixel 8 Pro – Android 14

To get the app working again you need to force a stop then load again.

ElsieSpanner

Date: 2024-09-07T21:22:52+02:00

☒ I'm also affected by this issue.

Version: 2.1.21 - public release

Device: One Plus – Nord CE3 Lite 5G – Oxyge3nOS 14.0

This has been happening for me since at least June 2024 on a regular basis

PlanetGary

Date: 2024-09-10T10:09:40+02:00

Version: 2.1.21 - public release

Device: Google – Pixel 8 Pro – Android 14

Seems to occur more regularly when first opening the Turf app. It starts to load but no zones or details appear on the screen, then the app shuts itself down. Need to force a close and re-open to get it working correctly.

EQ

Date: 2024-10-05T09:41:36+02:00

Version: 2.1.21 - public release

Device: Motorola – Moto G72 – Android 13

This summer we were visiting Germany and noticed a lot more crashing. Especially out in the woods with bad reception. Have updated to latest beta now but I'm back in the civilized areas again so I've had no problem with crashes since then. Bad reception cause of crashes?

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