#15735 - Unable to renew support - Turf Game Issue Tracking

Unable to renew support

Status

assigned

Resolution

open

Priority

normal

Severity

minor

Steps to reproduce

Open app Select lightning icon Click Get more days button Enter PayPal/ visa / Google Play credit info Receive and enter verification codes

Description

Get message saying "Item unavailable in your country". If I then click Continue button, I can try and enter other pay info, if I try to go back to app / game, it hangs. Should have had payment processed and see 365 user days listed in profile I've tried deleting Turf data and cache, deleting Google Play data & cache, uninstalling and reinstalling the app (from Turfgame website, NOT through Google Play since it is not listed when I search for either Turf or Turfgame).

Reported by

UrukHek

Issue ID

#15735

Date submitted

2024-02-14T20:16:17+01:00

Attachments

No attachments.

Related issues

No related issues.

Responses

Drassen

Date: 2024-02-18T19:42:33+01:00

We have had problems with the demands from the us play store and therefore had to de-list it. I will look in to this and see if we can open up again

UrukHek

Date: 2024-03-09T16:03:35+01:00

Status check - hopefully the Play Store is less demanding now?

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