Turf Game Issue Tracking

Turf Map is not loading

Status

assigned

Resolution

open

Priority

normal

Severity

minor

Turf Version

2.1.13 - please upgrade

Steps to reproduce

A possible cause of this issue: Leave Turf running while having Google Maps run in parallel on your phone and Apple Car Play.

Description

Observed: When opening the Turf app, the zones, points, and turfers load correctly. The map however stays white and never loads. The same problem still occurs after clearing the Google Maps cache and the Turf app cache. Weirdly enough, the issue still remains after deleting the Google Maps app from the device and reinstalling the Turf app + restarting the device. The issue is the same regardless of internet connection type. Takeovers are possible to do but without guidance from the map. Expected: When opening the Turf app the zones, points, turfers, and the map load correctly.

Reported by

Issue ID

#14644

Date submitted

2023-05-24T00:31:07+02:00

Attachments

Related issues

No related issues.

Responses

Pepega

Date: 2023-05-24T00:35:17+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iphone 13 – 16.5

Statskartograf

Date: 2023-05-24T07:06:57+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPad Air 3 gen – iPadOS 16.4.1 (20E252)

alias

Date: 2023-05-24T11:41:05+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 13 – IOS 16.5

Har inte använt Google Maps samtidigt.

Maqqan

Date: 2023-05-24T12:52:14+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 12 Pro – iOS 16.4.1

Såg ut såhär när jag startade upp turfappen. Hade inte google maps eller carplay aktivt

Uploaded file IMG_1045.png.

Gladiator

Date: 2023-05-24T14:37:40+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 8 – iOS 16.4.1 (20E252)

Turf 2.1.13 (build 602). 2023-05-23, på eftermiddagen, fungerade Turf helt normalt. När jag startade Turf på kvällen (2023-05-23) fanns det ingen karta, men i övrigt fungerade Turf normalt. Det ser ut på samma sätt som på bilden IMG_1045.png ovan.

eliar

Date: 2023-05-24T14:43:57+02:00

Version: 2.1.13 - public release

Device: – iPhone XR – 16.1.2

Can’t ser Map , only zoones an users

Uploaded file B8D49FE1-8A9A-42A6-B809-9A454EF2916F.png.

Florenskan

Date: 2023-05-24T15:34:04+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 12 pro – iOS 16.5

I can only see maps from cache, everything else is blurry.

MrXzon

Date: 2023-05-24T16:48:27+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – Iphone 13 pro, Iphone SE 2 edition, Ipad gen 7. – IOS 16.5

I hade this operativsystem for one week. Not problem until today. The maps in different level of zoom disappear and turn white.

SommarTurf

Date: 2023-05-24T17:07:01+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – Iphone 11 – IOS 16.5

Maqqan

Date: 2023-05-24T17:14:26+02:00

☒ I'm also affected by this issue.

Version: 2.1.13 - public release

Device: – iPhone 12 Pro – iOS 16.5

I tried to update my device to iOS 16.5 but it made no difference. The issue remains.

Clipperton

Date: 2023-05-24T17:17:38+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iphone 13 – ios 16.5

Kartor har ingen skärpa mer i Turf appen. Började för några dagar sedan.

alias

Date: 2023-05-24T19:00:54+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 13 – IOS 16.5

So how do we raise severity? If it affects all IOS user it should be quit e severe, shouldnt it?

Artful

Date: 2023-05-24T19:50:36+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 13 Pro Max – iOS 16.4.1 (a)

KaptenRc4

Date: 2023-05-24T20:59:38+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 13 Pro – iOS 16.5

Since 23/5 the Turf map does not load. I tried to reinstall the app, which only made everything go white.

Uploaded file IMG_4507.png.

Pefan

Date: 2023-05-24T22:17:00+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone SE –

Clipperton

Date: 2023-05-25T09:32:44+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iphone 13 och ipad air – Båda har senaste 16.5

Vill nämna att på hemmaplan är det bra karta på iphone 13 men i andra områden kraftig oskärpa, alltså vid ut zoomning. På ipaddan är det suddiga kartor överallt, dock lite mindre suddigt på hemmaplanen. Provade en clear cash på den men samma efter det. Nja, något har hänt så hoppas ni hittar fel. Kan prova ev. fix om behov finns som en gång tidigare med annan ios relaterad sak 😁👍

Turfgren

Date: 2023-05-25T10:15:51+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone SE, iPhone 13, iPad 10.2, iPad 12.9 – iOS 16.5, iPadOS 16.5

Testade clear account data på min huvudsakliga enhet men problem kvarstår, nu i ännu större omfattning.

Sarastro

Date: 2023-05-25T16:01:42+02:00

Version: 2.1.13 - public release

Device: – iPhone 12 – Latest iOS

Samma som alla andra, kartorna laddar inte. Det är en game breaker så fort man lämnar sina vanliga områden.

Sarastro

Date: 2023-05-25T16:03:08+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone – Latest

Glömde kryss i flaggorna

Vipervirus

Date: 2023-05-25T17:45:03+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 12 – Latest IOS

Man ser zonerna (röda/gröna mfl) men resten av bakgrunden är vit som på bilden

Uploaded file IMG_6259.png.

iUserF4

Date: 2023-05-25T17:52:48+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone SE – iOS 15.7.5

lokalt cachade kartor visas men nya kart-tiles laddas inte.

OlovM

Date: 2023-05-25T21:28:44+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – iPhone 13 Pro – iOS 16.5

tigoli

Date: 2023-05-25T23:33:19+02:00

☒ I'm also affected by this issue.

☒ I think this is an important issue.

Version: 2.1.13 - public release

Device: – – iOS 16.4.1

Clipperton

Date: 2023-05-26T19:00:36+02:00

☒ I'm also affected by this issue.

Version: 2.1.13 - public release

Device: – iphone 13, iphone SE2, ipad Air – 16.5 on all devices

Not affected now whwn running beta test 2.1.14. Checked alot in beta app and not anything other strange found. Thanks for fast respons on this…../ Clipperton and Svaale

Add comment or attachment

Please login to add a comment.

© 2012-2013. All rights reserved.