All points gone

Status

resolved

Resolution

won't fix

Priority

normal

Severity

minor

Turf Version

2.1.11 - please upgrade

Steps to reproduce

Start app. The only points visible are the ones I have earned after the issue described below happened.

Description

On 2021-09-05, around noon, all my points went down to 0 and every zone got yellow on the map. My skill level was not affected. The same thing happened to another user at the same time. My points have not been restored yet. Those zones that apparently haven't been claimed by anyone after the above occasion are still yellow. I am able to claim new zones and get points for them. I have not tried to reinstall the app in case that makes things worse. How do I proceed to get my points back?

Reported by

Issue ID

#11822

Date submitted

2021-09-08T14:31:50+02:00

Attachments

No attachments.

Related issues

No related issues.

Responses

happyf

Date: 2021-09-08T14:35:01+02:00

The first Sunday every month a new round is started and the round points are reset. All zones are also reset to "neutral", i.e. without owner. That is what the yellow color indicates. Your total points are not reset.

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