My friend, BoosterBox (email is bethyboo171@gmail.com) can’t Verify User. It keeps saying, Something went wrong, please try agai

Status

resolved

Resolution

won't fix

Priority

normal

Severity

minor

Turf Version

2.1.10 - please upgrade

Steps to reproduce

Open Turf Click on bottom right (4 yellow dots) Get Verify Iser, hit Continue Type in email, bethyboo171@gmail.com Hit Send Code Get, Something went wrong....

Description

Something went wrong, No email sent. Expect email with code.

Reported by

Issue ID

#11106

Date submitted

2021-04-11T16:08:20+02:00

Attachments

No attachments.

Related issues

No related issues.

Responses

happyf

Date: 2021-04-11T16:48:32+02:00

I have verified the account for BoosterBox now. Please let me know if it doesn't work.

Bikefolder2

Date: 2021-04-15T18:51:11+02:00

☒ I'm also affected by this issue.

Version: 2.1.10 - public release

Device: Xiaomi – Redmi 9 – MIUi Global 12.0.1

Hello, I think I have the same problem und would be so very thankful if you could help me as well. My mobile phone broke (cannot start anymore) and now I have a new mobile phone, installed Turfgame but cannot log in. If want to log in on the Website it says, I have to check my app for the code (which I cannot do). If I start Turfgame-App on my new phone, I can put my name in "Bikefolder" but when I hit the button: "send code" it gives me a red message saying there is a mistake and I have to try later. At some point it said my account is not ready jet which I don't understand as I still have the email with to code I recieved a couple mounth earlier. So please please please, help me getting mein Account back! I miss playing Turfgame so much. It is " Bikefolder " Thank you so much! (In order to contact you I didn't know better as to create a new account "Bikefolder2". That account can be deletet or I will do that as soon as I am back in my old account.)

happyf

Date: 2021-04-15T19:33:51+02:00

There is no email connected to the account Bikefolder, so that's why you don't get a code. Send an email to issues@turfgame.com so we know which mail to use.

happyf

Date: 2021-07-01T16:43:40+02:00

No response from player

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